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Illness & Injury
Elite Sports Academy reserve the right to offer a makeup session to those participants who miss sessions due to illness/injury. A doctor’s note must be provided to redeem any missed sessions. This must be communicated and agreed with the Elite Management. All make up sessions must be consumed within the same Academic year as the illness / injury occurred and cannot be transferred too the new Academic year. If the make up sessions are not attended no refund or further credit note will be made available.
For long term illness and or injury issues please contact the team to discuss potential options.
Swim Session Notes:
All swimmers must have a parent or guardian present for the duration of the lesson.
Make up Sessions
The makeup session must be completed within the same Term/Season as your payment.
Makeup sessions are not applicable unless you are registered and have made payment.
Make up sessions cannot be applied if there is an outstanding balance against your account
If the scheduled makeup session is not attended, no refund or further credit note will be made available (makeup sessions must be completed within the same academic year or participated programme.
Refunds
No refunds will be offered/available for any sessions cancelled by the venue provider & or Elite due to any circumstances including but not limited to; Weather conditions, venue access, venue availability, venue condition, declared holiday periods, unexpected closures (including permanent and temporary closure) employee injury or illness, road closures, change of staff member in charge & or due to supply coach / coach cover. Elite reserve the right to offer a substitute venue if available, there will be no credit notes or refunds available for those that cannot attend substitute classes and or venues.
Credit Notes
Elite reserve the right to offer a credit note / alternate programme to those customers registered for sessions or programmes cancelled by Elite due to participation levels.
Once payment is received, registrations and or bookings cannot be cancelled.
If any customer registers and pays for activities with Elite that then clash with activities starting post Elite registration no refund will be given. Makeup sessions will be provided as per the terms stated above.
Credit Note is valid for 6 months from approval date.
Programme fees
All fees paid to Elite Sports Academy in relation to sessions / bookings for the services detailed below comprise of a 30% administration and business cost and a 70% service fee (plus VAT). Only the service fee will be refunded on a pro-rata basis for any sessions cancelled by Elite (if a credit note or alternate programme is not required) based on the remaining number of sessions / bookings in the term / paid period.
NOTES: Service credits are valid within the Academic year they were distributed. Credit notes cannot be transferred into the new academic year.
List of associated services – including but not restricted to.
Football Academy
Swimming Academy
Gymnastics Academy
Basketball Academy
Holiday Camps
Facility Rental
Birthday Parties
Private Sessions
Elite Sports Academy reserves the right to cancel any of its ‘events’. Events to include but not restricted to;
Coaching sessions
Facility rentals
Holiday camps
Tournaments
Any event planned and delivered under Elite Sports Academy LLC
Early bird Holiday Camp Discount – Terms & Conditions
Applicable on a weekly registration only
Annual Membership – Terms & Conditions
Upon payment of the annual membership the customer formally agrees to adhere to the terms and conditions provided below.
Payment terms
Football/Swimming/Gymnastics/Basketball Academy:
Term or Half Annual
1 payment at the time of registration
Annual & Earl Bird
1 payment at the time of registration
(Early Bird requires an AED 1000 deposit to secure the offer)
6 month instalment plan (optional)
Cancellation Policy
The policy cannot be cancelled once a participant is registered and or has paid the first instalment.
The policy cannot be changed or cancelled in line with any other offer provided by Elite Sports Academy throughout the duration of the contracted period.
ELITE SPORTS ACADEMY LLC maintains the https://elitesports.ae/ Website (“Site”).
United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
Visa or MasterCard debit and credit cards in AED & SAR will be accepted for payment.
We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of his account.
PRIVACY POLICY
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
https://elitesports.ae/ will not pass any debit/credit card details to third parties.
https://elitesports.ae/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://elitesports.ae/) cannot guarantee the security of any information that is disclosed online.
The https://elitesports.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
COOKIE POLICY
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.